Chief Warden Handbook

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Emergency Response Procedures

This handbook is produced as a general guide for Chief and Deputy Wardens associated with First 5 Minutes’ training activities.

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Why Choose FIrst 5 Minutes?

What makes us different?

National service delivery

Vast portfolio of industry and property types

Broad property risk and preparedness capability

Constant investment in product innovations

Online program management

In-house customer service, scheduling and design teams

National service delivery

We operate and deliver services on a national level. This broad capacity allows us to deliver consistently high service levels and prompt service, no matter the location or complexity of the property portfolio.

Vast portfolio of industry and property types

First 5 Minutes delivers a broad range of Emergency Response Preparedness services to multiple industry sectors and property types including Commercial, Education, Government, Municipal, Health and Aged Care, Industrial, Leisure and Retail facilities.

Broad property risk and preparedness capability

We offer a broad range of Threat and Risk Preparedness services. All are delivered by qualified experts, skilled in effective advice and training to equip people to quickly assess a threat situation and determine the safest and most efficient course of action.

Constant investment in product innovations

We constantly shape and form the way we prepare Australians to face the risks of today and tomorrow. Proactive and flexible in our approach to attain best in class compliance for all clients.

Online program management

First 5 Minutes offers clients instant access to their property’s compliance status and records, providing full transparency and notification on any compliance issues – allowing users to plan and act accordingly.

In-house customer service, scheduling and design teams

Our full-time in-house Customer Service, Scheduling and Design Teams are dedicated to providing first-class customer service to every client, consistently meeting their needs and expectations in a timely and efficient manner.

Why Choose FIrst 5 Minutes?

National service delivery

Vast portfolio of industry and property types

Broad property risk and preparedness capability

Constant investment in product innovations

Online program management

In-house customer service, scheduling and design teams

National service delivery

Vast portfolio of industry and property types

Broad property risk and preparedness capability

Constant investment in product innovations

Online program management

In-house customer service, scheduling and design teams

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