Our Team

Our Team

 

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Gaurav Bhalla

Chief Executive Officer

Gaurav is a highly accomplished risk and emergency management professional with over 22 years of experience spanning WHS, crisis response, project management, and corporate governance. He has led some of Australia's top emergency management companies and continues to drive high-quality service delivery and client satisfaction.

Gaurav serves as the escalation point and leads contract governance across the organisation. He ensures program consistency and quality, offering expert advisory to clients while overseeing overall service delivery and compliance.

Nick Grice

National Advisory Lead

Nick Grice is a seasoned emergency management and safety training expert with over 40 years of experience, including a distinguished 25-year career in the Royal Air Force. Since joining First 5 Minutes in 2005, he has progressed to the role of National Advisory Lead, overseeing multiple business units and contributing significantly to industry best practices.

Nick Grice is the National Advisory Lead at First 5 Minutes. He oversees multiple business units and plays a key role in client advisory, training program development, and national service standards. He also represents the company in industry associations and public events across South Australia.

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Loretta Currey

National Client Services Manager

Loretta is a seasoned client service professional with 28 years of experience in customer service and operations, including 12 years in the banking industry. As National Client Service Manager at First 5 Minutes, she leads scheduling, administration, and design functions, consistently delivering exceptional service and client satisfaction.

With nearly three decades of experience in customer-facing roles, Loretta brings unmatched dedication and leadership to her role in the organisation. Her proven ability to build strong relationships and lead high-performing teams has made her a vital part of First 5 Minutes' ongoing success.

Jason Smith

National Customer Solutions Manager

Jason is a dynamic sales and service leader with over 30 years of experience across the banking, health, asset management, and emergency control sectors. Since joining First 5 Minutes in 2022, he has led the NSW/ACT region with a focus on strategic growth, operational excellence, and strong client partnerships.

Jason is the Regional Manager for NSW and ACT at First 5 Minutes. He is responsible for leading regional operations, driving growth, and ensuring strategic alignment across teams and clients. Jason’s leadership ensures high service standards, operational stability, and trusted client engagement throughout the region.

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Warren Bransdon

National Key Account Manager

Warren is a seasoned facilities and compliance expert with 32 years of experience in property services, emergency management, and client relationship leadership. Since joining First 5 Minutes in 2015, he has played a pivotal role in delivering high-level compliance outcomes for major clients like Commonwealth Bank, AMP Capital Investors, and IBM.

Warren is the National Key Account Manager at First 5 Minutes. He leads the service delivery team, ensuring compliance and client satisfaction across major national portfolios. His role focuses on maintaining high service standards, building long-term partnerships, and driving performance outcomes across client sites.

Sam Smith

Head of Customer Growth

Sam brings over two decades of cross-industry expertise to his role as Head of Customer Growth at F5M. Known for his consultative approach and strategic thinking, he leads a dynamic team focused on delivering customised emergency preparedness solutions and building long-term client partnerships.

He leads the Sales Team in designing and delivering customised safety solutions for clients across diverse industries. His consultative approach and strategic engagement help build strong; lasting partnerships focused on long-term value and compliance outcomes.

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David Bedford

Safety and Technical Manager

David is a versatile and experienced trainer with a career spanning over 36 years across IT, property management, and security services. He has developed and delivered training material to technical, customer service personnel, sales, and leadership teams. Known for his practical, engaging style, David combines industry knowledge with strong communication skills to build capability and confidence in every session.

His broad experience enables him to connect with diverse learners, from frontline personnel to corporate teams. David’s training style is informed by his hands-on roles in IT leadership, property services, and emergency security operations.

As the Safety & Technical Manager for WA at First 5 Minutes, David provides guidance on emergency planning, workplace compliance, and safety training across a broad range of industries. He also provides Emergency Control Organisation Training. He advises clients on risk management and regulatory requirements, as part of his role he performs onsite markups for evacuation diagrams either for new sites or existing sites requiring updates to existing evacuation diagrams due for compliance audits.

Andrew Leitch

Safety and Technical Manager

Andrew is a highly experienced safety and emergency preparedness professional with over 20 years in training, technical instruction, and community service. As Senior Safety, Training & Technical Manager – SA at First 5 Minutes, he delivers expert compliance consulting, emergency training, and tailored solutions across the health, education, and motorsport sectors.

His role involves interpreting Australian Standards (AS3745-2010 & AS4083-2010), managing evacuation diagrams and emergency management documentation, verifying compliance, and delivering emergency preparedness training. Andrew’s expertise supports clients in achieving full regulatory compliance while building capability within their teams.

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Gary Jenkins

Senior Safety & Training Consultant

Gary is a seasoned fire and emergency response professional with 15 years of hands-on experience in firefighting, search and rescue, and workplace emergency training. Drawing from his time with the South Australian Country Fire Service and State Emergency Service, Gary now delivers high-impact fire safety and emergency response training for First 5 Minutes across South Australia.

He delivers comprehensive workplace emergency response training, conducts fire safety audits, and facilitates building evacuations and GAP analyses. His real-world experience ensures practical, effective solutions for clients in commercial and industrial settings.

Travis Evans

Safety and Technical Manager NSW and Acting Manager QLD

Travis is a highly experienced safety and training leader with 24 years in emergency services, training, and incident management. Starting his career in the NSW Police Force as a Field Teaching Officer and later a Police Academy Lecturer, he now serves as Safety & Technical Manager at First 5 Minutes, leading consultant teams across NSW and ACT.

He is responsible for leading a team of consultants across NSW and ACT. He ensures high standards in training delivery, technical oversight, and safety compliance. With a strong foundation in emergency response and education, Travis drives performance, client engagement, and team development.

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Gabriel Yamin

Key Account Manager Victoria and Tasmania

Gabriel, Senior Safety & Training Consultant, combines deep industry knowledge with a global perspective gained from years overseas. Known for his strong consulting skills, he conducts audits, develops risk management strategies, and leads training programs to support safer, more resilient environments.

Gabriel is an experienced emergency management professional with 14 years of industry expertise in training, risk management, and emergency procedure implementation. He conducts site audits, risk assessments, and client consultations, ensuring tailored solutions that promote safety and compliance across various sectors.

Mark Pendlebury

Safety and Technical Manager

Mark Pendlebury is a seasoned safety and emergency management professional with 30 years of experience, including a 20-year career in the Victoria Police. As a Safety & Technical Manager at First 5 Minutes, Mark provides expert guidance on emergency planning, workplace compliance, and safety training across a broad range of industries.

He specialises in Emergency Control Organisation Training and Fire & Emergency Compliance. He advises clients on risk management and regulatory requirements, conducts workplace safety audits, and leads the development and delivery of customised emergency response programs.

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